Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to providing a smooth and secure shipping experience for all of our customers.
Order Processing
All orders are processed within 1–2 business days after payment is received and verified. Orders placed on weekends or holidays will be processed on the next business day.
To ensure security and prevent fraud, some orders may require additional verification before shipment. If verification is required, our team will contact you using the email or phone number provided at checkout.
Shipping Methods & Delivery Times
We ship all orders using trusted carriers such as UPS, FedEx, or USPS, depending on the destination and service availability.
Estimated delivery times:
-
Domestic (United States): 2–5 business days
-
Expedited Shipping: 1–2 business days (if selected at checkout)
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other circumstances outside our control.
Shipping Address Policy
Orders are shipped to the shipping address provided at checkout. For security purposes, we may contact customers if the shipping address differs from the billing address or if additional verification is required.
Once an order has been processed and shipped, shipping addresses cannot be modified.
Tracking Information
Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor the delivery status of your package.
Signature Confirmation
For higher-value items, we may require signature confirmation upon delivery to ensure safe and secure receipt of the package.
Lost or Stolen Packages
Once a package has been marked delivered by the carrier, we are not responsible for lost or stolen packages. Customers should contact the shipping carrier directly to initiate an investigation if necessary.
Shipping Delays
While we do our best to ship orders promptly, we are not responsible for delays caused by carriers, weather conditions, customs processing, or other factors outside of our control.
International Shipping
If international shipping is offered, customers are responsible for any customs duties, taxes, or import fees required by their country.
If you have any questions about shipping or your order, please contact our customer support team and we will be happy to assist you.
Thank you for shopping with us.